Frequently Asked Questions

Q: When do I need to start planning for a Control4 system?
A: Typically you want to start planning for a system during the initial rough in stage of the home, although Control4’s wireless capabilities allow you to integrate a system at any stage or even in an existing home.

Q: What’s the starting price range of a Control4 system?
A: Prices range depending on the size of your project. A basic Control4 system starts as low as $999.

Q: Do I have to re-run wire or tear down walls throughout my home to utilize the system?
A: No. Control4 systems can work with your existing wiring in most cases. 

Q: Do I have to buy my electronics from you guys?
A: No. You are free to purchase all of your electronics and we can integrate them during the installation.

Q: If I already have existing electronics or systems in my home, can you integrate them?
A: Yes. Any existing home theaters, audio systems, etc can be integrated into the system.

Q: Can I control the system through my computer or iPhone?

A: Yes. With a subscription to 4Sight, you can control your home from any internet connection or iPhone.

Q: How long does it take to install the system?

A: Installations vary depending on the size of the project. Installation times can last anywhere from 1 day to the end of the construction process. 

Q: Do you guys install the entire system or just certain components?

A: Yes. We install and program all components of the system from beginning to end.

Q: Is the system really that easy to use?
A:  Yes, with customization and tweaking the goal is to make it as simple to use as possible. Programming the system to complement your lifestyle is what home automation is all about. 

Q: What do i do if there’s a power outage? 
A: Everything should restore to the proper state and the automation system will recover as if all rooms were turned off. This process can take 10-20 minutes to complete however.

Q: What should I do if the remote isn’t working? 
A: One of the most common problems could be that the batteries are low. Try removing and reinstalling, wait 30 seconds then press the red 4 button, 4 times. In a worse case scenario rebooting the controllers will fix the problem as well. 

Q: What should I do if I can’t get online? 
A: We suggest removing power from the router & modem. Wait 30 seconds and plug them back in. After a few minutes the Internet should come back, if not we would suggest giving your provider a call to confirm if there are any outages.